FedEx should run the Embassy!

After a hectic Sunday of getting birth certificate documents printed by using the Marriott's business center, filling them out, taking pictures of the documents, and then emailing them, we got our forms to Nancy in Winnipeg and friends (Kathy and Bob) in Regina, so that they could start the process Monday morning.  With Monday morning arriving 7 hours earlier for us, Cindy and I decided to trek to the Canadian Embassy to see what assistance they could offer us.  We got as far as the reception area. 
Them - Do you have an appointment? 
Us - No. 
Them - Then you cannot come in, no meetings without an appointment. 
Us - Can we call using your phone? 
Them - No.  You must use your own phone. 
Us - We do not have one, can you not call for us. 
Them - No...  Sorry
We then walked to the Fed Ex office.  Security let us in.  The new secretary was apologetic for not being able to answer our questions about parcels being delivered.  She did phone someone for us and allowed Cindy to talk directly with the person.  The person on the other end was very helpful, answered our questions, and told us what service to request for the shipping of the certificates.  Cindy then asked if we could use their phone to call the Canadian Embassy.  Of course... the number did not work.  We then walked to the Marriott to get one more form printed off.  On the way out, they let us call the Canadian Embassy as well... again the number did not work.

Back at the apartment, we found that you can book an appointment by email with the Canadian Embassy.  The response received was that they would endeavor to respond within 10 business days.  FedEx would ship our package to us 5 times over in the time that the Canadian Embassy would endeavour to respond to us.  I love Tom Hanks!  However hoping for a better flight that we ended up with.
At 3:30 pm Brussel's time, we starting to get emails from Nancy in Winnipeg and Kathy in Regina.  Birth certificates in both locations to be done in the day and will be FedEx'ed out and to us by Wednesday lunch.  Glad our plans were hinging on the provincial government and not the Canadian Embassy.  With travel plans back on track, we can now start touring again.